The Nielsen Norman Group highlights the issues with please-don’t-go popup and get-back-to-me browser tab needy design patterns in this great article: link
Recently there has been increasing press coverage about chatbots as the future of interfaces (for example: FastCompany on chatbots). Although chatbots are still in their infancy as a medium, many already provide useful services. For example, both Pizza Hut and Whole Foods have created social media bots that allow users to order food using a chat interface (Source).
Although there are hundreds of online courses and certification programs, UX cannot be mastered in a short time period. Dan Maccarone and Sarah Doody detail problems and observations about the current UX education environment in this Good Read: link
Over the past few years there has been a large decline in newspaper and magazine subscribers, but consumers still read their favorite publications’ articles online. Publishers now have to deal with consumers accessing content online for free, instead of paying for a subscription.
As online streaming rose in popularity, the convention of logging into a tv network’s website using a cable provider user name and password became more common. Unfortunately, only some websites handle this user flow properly and many could learn a few things from the auto industry. Read More